Events


Getting The Best Out Of Employees: Building Performance

Getting The Best Out Of Employees: Building Performance

Cost:

See Below

Location:

Dublin Airport

Start Date:

14 October 2010

End Date:

14 October 2010

Event Email Reminder

Full Day

This event has been designed to give you the skills and confidence to identify and build on the talents of our employees. As a people manager, you will be able to encourage between job motivation, build enthusiasm for the job and raise the performance levels of your team and your organisation. You will leave the course with a structured approach to managing and building employee performance in a positive and constructive way.

Description

What will I get out of this Event?

As a result of attending this event you will:

·        Understand and define what we mean by ‘Performance Management’

·        Learn how to set realistic performance expectations for employees

·        Understand the basic principles of day-to-day ‘informal’ employee performance management

·        Know how to plan and execute the annual performance appraisal discussion

·        Learn how to manage poor performance

·        Take part in a practical session (applied case study) where we practice listening and questioning skills in employee performance-related discussions

·        Take part in a second practical session (applied case study) where we practice an informal coaching session with an employee on performance issues

·        Experience a role play exercise focusing on the annual performance appraisal meeting

Event Programme:

 
TimeSession
9.30am

What is meant by ‘performance management’

By the end of this session you will:

  • Understand what is meant by organisational performance
  • Understand how employee performance is defined
  • Be able to describe the benefits of employee performance management for the individual and the organisation

Establishing expected standards of performance for each team member

By the end of this session you will:

  • Be able to develop Key Performance Indicators (KPI’S) for your team members

Be able to identify the key competencies your team members will need develop / acquire in order to meet their Key Performance Indicators

10.15am

The basic principles of day-to-day ‘informal’ employee performance management

By the end of this session you will:

  • Understand the day-to-day communication process for managing employee performance ‘on-the-job’
  • Be able to conduct informal one-to-one discussions with employees about their performance
11amBreak and Networking
11.30am

Planning and executing the annual performance appraisal discussion

By the end of this session you will:

  • Be able to plan for and successfully execute the annual or interim employee performance review discussion
12.15pm

Managing poor performance

By the end of this session you will:

  • have acquired a 10 step process to prepare for and  successfully execute  the ‘poor performance / attitude’ employee meeting
1pmLunch and Networking
 Practical afternoon sessions
2pm

Applied case study –practising listening and questioning skills in employee performance-related discussions

The course tutor will use a practical case study example to lead a group discussion on how to effectively listen and use effective questioning methods to successfully manage an employee performance discussion.

By the end of this session you will be able to:

  • Improve your focus on empathetic listening and
  • Adopt an effective, open questioning style to get employees to engage in the performance management discussion
2.30pm

Applied case study – informal coaching session with an employee on performance issues

The course tutor will use a practical case study example to lead a group discussion on how to informally coach and mentor an employee on an aspect of their job performance.

By the end of this session you will be able to:-

  • Apply the key concepts of coaching to improve employee performance and problem-solving skills
  • Have a structure to apply to mentoring / performance –related discussions with employees (G.R.O.W.)
3pmBreak and Networking
3.15pm

Role play - the annual performance appraisal meeting:

Attendees will be offered the opportunity to participate in a role play of an employee performance appraisal meeting, followed by a group discussion and review to round up learning points for the day.

4.15pmSummary, Action Plans & Close

 

Who Should Attend?

Anyone who is involved in people management, whether as a first-line manager or supervisor, or in a HR support role

Duration ~ Date ~ Location

Full Day Seminar/Interactive Event: 9:30am – 4:15pm
Thursday 14th October
Radisson Blu Hotel, Dublin Airport

Facilitator

Michelle Halloran – Adviser, Trainer and Lecturer

Michelle is an independent human resources management adviser and training provider. She worked formerly in Humans Resources Management for Abbott Laboratories, American Power Conversion and Ingersoll Rand. Michelle is also a regular lecturer on employment law and Human Resources Management at National College of Ireland, and she delivers a large range of HR and employment law training events.

Cost

Early Bird Rate ~ Standard: €345 ~ Charity: €245
Full Rate ~ Standard: €395 ~ Charity: €295 if booked before 23rd September

All organisations with fewer than 50 employees or registered charities (registered at the time of booking) qualify for the Charity Rate. The number of employees includes all branches, subsidiary/parent companies, boards, trusts and federated organisations.

Save €30 if you book and pay online.

Pay Online: Each event page has a link to the booking form at the top. Just fill in the form and click 'Continue'. You can pay by credit card and your details will be sent to us. Confirmation of your booking will be sent to you by email.

Reserve Online - Alternatively, if you require an invoice before paying you can reserve a place online. To reserve a place online click here.

This is a new event to our schedule – added in response to requests from our customers. Michelle Halloran is an excellent speaker, who presented at our ‘Discipline and Underperformance’ event earlier this year. Here is what some of our delegates said about Michelle.

“Michelle was an excellent presenter. Very experienced and happy to answer any questions we had during the session.” Patrick Jones, Cadbury Ireland

“Michelle certainly knows her stuff. She put it across very well and took plenty of time to answer questions. I have recommended that if the Board needs someone with her qualifications, experience etc in the future, she should be considered.” Mary Holohan, An Bord Pleanála

If you attended the Discipline and Underperformance event, the content covered in this Building Performance event would also be very useful to you.

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