Employer v Employee [2014]

Posted In: Case Law
  • Case Reference
    IREAT UD83/2013
  • Legal Body
    Employment Appeals Tribunal (EAT)
  • Type of Claim / Jurisdiction
Issues covered: Mystery Shopper

The facts of this case surrounded an employee who came to work with one of the employer’s retail units, the employee was being trained for the position of manager at a salary of €34, 000. In the course of training, the employer indicated that the employee was not suitable for the managerial role but as a result of his interest and dedication they offered him a position of a sales assistant at a salary of €25, 000. 

The employer had high expectations of its employees and tested these standards in practice through “mystery shoppers”; part of which was to ensure that the employee pushed products. There was a bonus given to employees who achieved a 95% score. 

On the first mystery shop

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This article is correct at 02/12/2015

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