O'Byrne v AIB [2013]

This case is not an employment equality case but it will nonetheless be of interest to many readers. The complainant was a transgender male to female customer of the bank. After her transition the complainant changed her name by deed poll and also changed her name on other identifying documents, including her passport. She attempted to change the name on her bank accounts and that's when she encountered some difficulties. She was phoned by her own branch and was told she would have to close her ‘cashsave’ account in her birth name and open a new account in her new name. Ms Byrne argued other friends who had changed their name by deed poll were not required to close and reopen a new account.