A Senior Service Advisor v A Car Retailer Posted In: Case Law
Legal BodyWorkplace Adjudicator Service
Type of Claim / JurisdictionPolicies and Procedures
This complaint was brought by the Complainant following her treatment by the Respondent line manager which she argued was bullying and harassment following a series of incidents. In one specific incident where the Complainant queried certain forms used by the company, the line manager approached her aggressively and stated that she had irritated him with her questions and he swore at her. The Complainant said that this type of behaviour was common.
In October 2017, the line manager asked her into his office and pointed out her mistakes in care plans which were uploaded to the manufacturer. The Complainant added that other people were making mistakes, but she was the only one getting
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