Account Manager v Service Provider [2023]

  • Decision Number
  • Legal Body
    Workplace Relations Commission (WRC)
  • Type of Claim / Jurisdiction
Issues covered: Industrial relations – Constructive dismissal – Micro-management – Grievance procedures


The Complainant was employed by the Respondent as an account manager in digital sales from 23 August 2021, with responsibility for the DACH (Germany, Austria and Switzerland) region. She was initially engaged as temporary cover for the sick leave of another employee of the Respondent. The Complainant alleged that the Respondent was overzealous in their control and management, requiring extensive meetings and checks on her product knowledge and sales pitches. The Complainant said her performance compared favourably to her colleagues, but despite this her probation was extended twice, first in February 2022 and then again in May 2022. After applying for other roles within the

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This article is correct at 22/01/2024

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Paul D Maier BL

The main content of this article was provided by Paul D Maier BL.

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