How to… Mediate: The Art of Dispute Resolution
Posted in : How To... with Dr. Gerry McMahon on 24 July 2017
Dr. Gerry McMahon
Productive Personnel Ltd
Mediation is a voluntary, positive, forward-thinking way of resolving disputes, using a neutral third party (the mediator) to facilitate a settlement.
A recent review by the Kennedy Institute for Workplace Mediation at Maynooth University confirms that mediation has numerous benefits. These include high settlement rates, participant satisfaction with the process and agreements secured, repaired relationships, improved morale and performance and cost effectiveness.
Hence it’s little wonder that researchers on alternative dispute resolution mechanisms at UCD and Queen’s University have found a significant growth in private mediation practices across major public and private sector employers,
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This article is correct at 24/07/2017
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Dr. Gerry McMahon
Productive Personnel Ltd
The main content of this article was provided by Dr. Gerry McMahon. Contact telephone number is +353 1 490 7490 or email ppl1gerry@gmail.com
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