How to… Conduct Performance Management Meetings

The wide scale application of formal performance management or appraisal systems serves to underline their central role in the pursuit of a wide range of organisational objectives. However, a failure to conduct these review meetings in line with best practice can cause a host of problems – not least of which may be a disillusioned and demotivated staff cohort! Scarily, the Ford Motor Co., Goodyear and Microsoft have all recently reached multi-million dollar out-of-court settlements with employees who were disgruntled about the outcome of their review meetings. Even Google got caught for the relatively modest sum of €110,000 before the Irish courts, arising from allegations about an