How To: Deal With Difficult People At Work

Posted in : How To... with Dr. Gerry McMahon on 4 January 2022
Dr. Gerry McMahon
Productive Personnel Ltd
Issues covered: HR Matters; Difficult people; Policies and procedures.


Difficult people come in all shapes and sizes. So, your approach to dealing with them should be driven by the type of difficult person and behaviour that you’re experiencing. Of course, how you deal with the dilemma will also depend on your self-esteem, self-confidence, professional courage and particular circumstances. Given the variety of tricky types one encounters, this article summarises the ‘Top 10 Tips’ that are widely acknowledged as helping us to cope with unnecessary and unhelpful interferences with our ability to do a decent day’s work.

 1. Know Yourself 

A helpful starting point when dealing with difficult people is to look in the mirror. This can be a

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This article is correct at 04/01/2022

The information in this article is provided as part of Legal-Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article.

Dr. Gerry McMahon
Productive Personnel Ltd

The main content of this article was provided by Dr. Gerry McMahon. Contact telephone number is +353 1 490 7490 or email

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