Global Human Capital Trends - Machines as Talent

Technology is becoming an increasingly powerful and ubiquitous tool in today’s business environment. Cognitive technology is deemed as a particularly exciting development, as it allows computers to perform tasks once considered solely the domain of humans. Although such progressive technology is paving the way in the new world of work, it has ignited new challenges for organisations as they must rethink the design of work capabilities their employees need to succeed.

Organisations must view machines as a catalyst to increasing employee productivity and engagement. Talent and learning teams need to implement “design thinking” as a way to smoothly and successfully integrate innovative technology into the workplace.

In order to ensure effective collaboration between people and machines, organisations must devote sufficient time to exploring precisely how new technologies work, so that their functions can be fully exploited.  In addition to this, continuous analysis and evaluation of how technologies are impacting job design, productivity and worker satisfaction is fundamental to enabling an organisation to become more efficient, dynamic, and profitable. 

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