In the case of a serial complainant, is the company obliged to hear multiple grievances which are believed to be false when there are concerns about the mental stability of the complainant?

Posted in : First Tuesday Q&A ROI on 1 August 2017
Julie Austin
McDowell Purcell
Issues covered:

There are no strict legal rules which apply when an employee raises multiple grievances. If the grievances are related, an employer might be in a position to refuse to hear a new grievance on the grounds that the matter has already been the subject of a grievance procedure. If the grievances are unrelated, an employee is expected to act reasonably and to take all steps that are required as a reasonable employer to investigate the grievance. If the employer has a concern regarding the mental stability of the employee, the employer could consider whether it is appropriate to ask the employee to undergo a medical or occupational health assessment before engaging in the grievance process.

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Back to Q&A's This article is correct at 01/08/2017

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Julie Austin
McDowell Purcell

The main content of this article was provided by Julie Austin. Contact telephone number is +353 1 828 0600 or email

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