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Huddles – What to Observe in a Team Meeting

Posted in: Coaching in the Moment on 07/10/2019 We have previously focused on the importance of having daily Team daily meetings or Huddles. The feedback from working with thousands of managers is that they foster better communications, fewer meetings and lead to team problem-solving. A follow- on question we get asked is, ‘what does good look l...
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Huddles - How to focus team in just 5 minutes

Posted in: Coaching in the Moment on 07/08/2019 Your team wants better communications but fewer meetings. Team huddles are the solution to so many challenges for a team. They help the team connect, refocus and re-energise. But they can do even more. The trick is to allow your team to do the talking, sharing of experiences, providing support to o...
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HR Matters ROI
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How to increase skill level one step at a time

Posted in: Coaching in the Moment on 26/07/2019 Where do you start to help develop your employee’s skill level? There is so much to improve that the size of the task can sometimes prove too daunting! We often hear this challenge when managers are coaching their staff members to become more productive. The scale of improvement required can appea...
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How to move from Feedback to Feedforward – and reap the rewards

Posted in: Coaching in the Moment on 04/06/2019 “John, can you come and see me in my office at 2.30 pm. I’d like to give you some feedback.” So what do you think… is John looking forward to a chat with his boss, a bit of feedback? No! For most of us, the thought of feedback fills us with dread. Yet, as managers, we believe we are providing valua...
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HR Matters ROI
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Coaching High Achievers Gets Results

Posted in: Coaching in the Moment on 07/05/2019 Your time is limited. You have two performers on your team that you need to talk to, one is performing poorly while the other is a Star Performer (see last month’s Skill-Will article). Which person do you focus on first? When we ask this question at performance management and coaching workshops, th...
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HR Matters ROI
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The Will Skill Matrix: an effective Performance Management tool

Posted in: Coaching in the Moment on 02/04/2019 Picture the scene, you have just taken over as the manager of a team. In your new position you have spent the first few weeks getting to know each member and are trying to get a handle on their motivation as well as their knowledge and skill to do their job. But with varying levels of motivation a...
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HR Matters ROI
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70:20:10 – a Formula for Learning Success

Posted in: Coaching in the Moment on 05/03/2019 How can line managers ensure that their employees develop the necessary skills to succeed? Where does the learning take place: on the job, coaching or in the classroom? These questions are being asked not just by line managers, learning and development departments but also by academics. Last year, ...
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HR Matters ROI
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To Train or to Coach, That is the Question!

Posted in: Coaching in the Moment on 07/02/2019 A new starter has just joined the team. The manager in charge of the new employee is in a quandary, should I train the entrant or coach her to acquire the necessary skills and knowledge to do the job well? This question can arise for a few reasons and one of them is that some busy line managers don...
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Leading during change

Posted in: Coaching in the Moment on 07/01/2019 Welcome to a new series of articles on coaching for managers from the experts at Coaching Champions, Cariona Neary and Karl O’Connor. The articles are all about coaching in the moment and are aimed at helping managers, i.e. non-professional coaches, to use coaching techniques in everyday challengin...