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How To: Manage Workplace Conflict

Posted in: How To... with Dr. Gerry McMahon on 09/05/2022 When it comes to ‘conflict’, the bad news is that: ‘an eye for an eye will only make the whole world blind’, so, huge efforts are made by many to sidestep, resolve and eliminate conflict, whether it be in the home, the workplace, the Ukraine or elsewhere. Despite these efforts, ‘conflict’ remains ...
This article is listed under the following topics:
Dispute Resolution
Features

How To: Handle The New Code of Practice on Harassment at Work

Posted in: How To... with Dr. Gerry McMahon on 04/04/2022 Introduction Following hard on the heels of the revised Code of Practice on bullying at work, to coincide with International Women’s Day, the Irish Human Rights and Equality Commission (IHREC) has launched an updated version of the 2002 ‘Code of Practice on Sexual Harassment and Harassment at Work’...
This article is listed under the following topics:
Discrimination and Equality Policies and Procedures
Features

How To: Manage Your Time Effectively

Posted in: How To... with Dr. Gerry McMahon on 07/03/2022 Introduction In an era when a return to the workplace is back on the agenda, working time and breaks are protected via the provisions of the Organisation of Working Time Act and the new Code of Practice on the Right to Disconnect applies to all employees (incl. remote workers), this may be a good t...
This article is listed under the following topics:
A-Typical Working HR Matters ROI
Features

How To: Develop Effective Empathy for Sensitive Scenarios at Work

Posted in: How To... with Dr. Gerry McMahon on 10/02/2022 Introduction It’s now well established that as a component of emotional intelligence, empathy can play a crucial role at work. Empathy, which is the capacity to really ‘connect’ with others, is critical to our working lives. It enables more effective communication and is positively related to job p...
This article is listed under the following topics:
Policies and Procedures HR Matters ROI
Features

How To: Deal With Difficult People At Work

Posted in: How To... with Dr. Gerry McMahon on 04/01/2022 Introduction Difficult people come in all shapes and sizes. So, your approach to dealing with them should be driven by the type of difficult person and behaviour that you’re experiencing. Of course, how you deal with the dilemma will also depend on your self-esteem, self-confidence, professional co...
This article is listed under the following topics:
Policies and Procedures HR Matters ROI
Features

How To: Avoid A Constructive Dismissal Decision

Posted in: How To... with Dr. Gerry McMahon on 02/12/2021 The recent decision of the Labour Court to set aside a Workplace Relations Commission (WRC) determination in a constructive dismissal case serves yet again to underline the complexity associated with this area of employment law. Explaining the rationale behind its decision, the Court pointed out th...
This article is listed under the following topics:
Dismissal Discipline and Grievance Contracts of Employment
Features

How To: Handle Employee Surveillance at Work

Posted in: How To... with Dr. Gerry McMahon on 18/10/2021 Trade unions recently raised concerns about workplace surveillance at Amazon warehouses, following the company’s announcement that they plan to open their first centre in Ireland next year, creating 500 jobs at the Baldonnell Business Park in Dublin. The union’s concerns were fuelled by a recent U....
This article is listed under the following topics:
Data Protection and Freedom of Information Act Policies and Procedures
Features

How To: Handle Employee References

Posted in: How To... with Dr. Gerry McMahon on 20/09/2021 Introduction A reference that gives a glowing account of an incompetent employee - perhaps to speed them on their way as far as possible from the employer - can return to haunt that employer. The ‘boomerang reference’ will hit hard when it returns, for if the chef can’t cook, the software programme...
This article is listed under the following topics:
Data Protection and Freedom of Information Act Policies and Procedures
Features

How To: Ensure Performance Management Isn’t Bullying

Posted in: How To... with Dr. Gerry McMahon on 02/06/2021 An important objective of any manager’s job is to ensure that they get ‘a fair day’s work for a fair day’s pay’. However, for many managers, team leaders and supervisors, ensuring that their management style doesn’t give rise to bullying or harassment complaints is a constant concern. Their dilemma...
Features

How To: Be An Effective ‘Nominated Person’

Posted in: How To... with Dr. Gerry McMahon on 25/05/2021 New Code – Go Informal The new Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work Order 2020encourages an ‘informal problem-solving approach’ as the most appropriate means of ‘addressing allegations of bullying effectively’. Where people are going to c...
This article is listed under the following topics:
Discrimination and Equality