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How To... with Dr. Gerry McMahon

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How To… Retain Your Staff

Posted in: How To... with Dr. Gerry McMahon on 24/04/2018 When Roy Keane walked out of Ireland’s World Cup squad in 2002 many went into meltdown. Some relationships never recovered. But regardless of the rights and wrongs of that fiasco, what does linger is the all-important message about the need to have an employee retention strategy that cultivates goo...
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How to... Improve Employee Engagement

Posted in: How To... with Dr. Gerry McMahon on 20/03/2018 Employee engagement has been defined as an approach that ensures employees are motivated and committed to the organisation’s goals and values. That is, it’s about people who are involved in, enthusiastic about and committed to their work and who contribute to their organisation in a positive manner...
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How to… Successfully Use a ‘Performance Improvement Plan’ With Underperformers

Posted in: How To... with Dr. Gerry McMahon on 27/02/2018 To the chagrin of many employers, the chances of being deemed to have fairly dismissed an employee on the grounds of competence or performance are slim. For example, in 2005 the Irish Business and Employers’ Confederation warned its members that dismissal on the grounds of competence ‘is a difficul...
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How to... Manage Performance

Posted in: How To... with Dr. Gerry McMahon on 25/01/2018 A recent survey of performance management in the U.S. serves to confirm what many of us have known for some time. That is, the process can be time-consuming, stressful, unproductive and often irrelevant. According to Adobe’s survey of 1,500 American office workers, performance reviews also stir unh...
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How to... Manage Absenteeism

Posted in: How To... with Dr. Gerry McMahon on 20/12/2017 According to the Irish Business and Employers’ Confederation (IBEC), absenteeism costs employers in Ireland around €1.5 bn. per annum. The Small Firms Association puts the cost at €490m. per annum, warning however that by factoring in indirect costs, the bill could be closer to €1bn. Across the Iri...
This article is listed under the following topics:
Sickness and Absence
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How to... Coach Performance at Work

Posted in: How To... with Dr. Gerry McMahon on 29/11/2017 What Is Coaching? Coaching is based on the premise that we all have talents and abilities that are unrealised. It is primarily a training and development function, where skills and knowledge are imparted. The coach’s role is normally not advisory, but to assist clients in uncovering and expanding t...
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How to… Ensure Effective Teamwork

Posted in: How To... with Dr. Gerry McMahon on 23/10/2017 First things first: do teams work? Yes - it is well established via research that team working: Enhances employee attitudes (e.g. engagement, motivation) and behaviour (e.g. absenteeism, turnover). Enables greater financial performance - which may be the most convincing argument for making an inve...
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How to… Conduct a Disciplinary Interview

Posted in: How To... with Dr. Gerry McMahon on 25/09/2017 Strange though it may seem, adherence to procedure is influential in the majority of third-party dismissal determinations. Indeed, such judgements frequently focus more on the procedural provisions than the case’s merits. Not surprisingly then, in 2015 the Workplace Relations Commission (WRC) issue...
This article is listed under the following topics:
Disciplinary and Grievance Issues
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How to… Handle Bullying and Harassment at Work

Posted in: How To... with Dr. Gerry McMahon on 22/08/2017 PLEASE NOTE: Since the Lyons v Longford Westmeath ETB decision, Mr. Pat Breen, T.D., Minister of State for Trade, Employment, Business, EU Digital Single Market and Data Protection has asked the Workplace Relations Commission and the Health and Safety Authority to undertake a review of their codes ...
This article is listed under the following topics:
Disciplinary and Grievance Issues
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How to… Mediate: The Art of Dispute Resolution

Posted in: How To... with Dr. Gerry McMahon on 24/07/2017 Mediation is a voluntary, positive, forward-thinking way of resolving disputes, using a neutral third party (the mediator) to facilitate a settlement. A recent review by the Kennedy Institute for Workplace Mediation at Maynooth University confirms that mediation has numerous benefits. These include...
This article is listed under the following topics:
Disciplinary and Grievance Issues Policies and Procedures