Guidance on avoiding a claim for unfair dismissal

Posted in: HR Updates ROI on 19/10/2017 The Unfair Dismissals Acts 1977-2001 are intended to provide employees with legal protection from being unfairly dismissed from their jobs and to establish an adjudication system to provide redress for any employee who is found to be unfairly dismissed. The failure to use fair procedures during th...

The Mediation Act 2017 – A Game Changer for Employment Lawyers?

Posted in: HR Updates ROI on 11/10/2017 In this article, Jacqui Kelly, a Senior Associate in the Employment Department at A&L Goodbody and a CEDR accredited mediator, explains why a knowledge of mediation processes and the Mediation Act are so important to employment lawyers. Until now mediation could be seen as the 'Cinderella' of t...

The Essential Elements of a High-Performing Team

Posted in: HR Updates ROI on 30/08/2017 Shauna Hughes of Eye Change Consultancy takes a look at the importance of effective team-working in organisations and points to Lencioni’s model ‘The Five Dysfunctions of a Team’ to pinpoint the essential elements that must be in place to create a high-performing team. Read the transcript...

Do you get caught in the ‘yes, but…’ trap?

Posted in: HR Updates ROI on 03/05/2017 Think about the last ‘difficult’ conversation you had to have with someone. Did you find yourself using some version of the phrase ‘Yes, but…’? You were trying to get your point across but they didn’t seem to be listening. Despite all your attempts to clarify where you were coming from in a reason...

How to Hire the Perfect Person Every Time

Posted in: HR Updates ROI on 01/02/2017 In this webinar, Brian Downes of Performance Cubed takes an in-depth look at recruitment strategy, providing tips on how you can implement a successful strategy in your organisation. Introduction This is a series called ‘Building a World-Class Team: The 4 Essential Elements’. It could just ...

Handling Performance Appraisals in a Nutshell

Posted in: HR Updates ROI on 25/01/2017 The start of a new year is the perfect time to conduct appraisals with your staff. The appraisals process benefits both staff, management and the business as it allows for clear communication in a two-way process where both parties have equal opportunity to discuss the role, work performance, objec...

Winning Conversations with ‘POISE NOW’: Step 7 - Options

Posted in: HR Updates ROI on 14/11/2016 Almost forty years ago, Roger Fisher and William Ury’s seminal textbook ‘Getting to Yes’ (1981) outlined a four-point approach to ‘negotiating an agreement without giving in’. One of these invites us to ‘Invent options for mutual gain’. Rather than it descending into a choice between your way or my...

Winning Conversations with ‘POISE NOW’: Step 5 - Emotions

Posted in: HR Updates ROI on 29/07/2016 As we saw earlier, our negative emotional responses in conflict situations are linked to our own thinking and perception about the situation or behaviour of the other person. It’s not objective reality that causes our feelings, rather it’s the spin or interpretation we put on objective reality tha...

Winning Conversations with ‘POISE NOW’: Step 4 - Share

Posted in: HR Updates ROI on 06/07/2016 Step Four: Share Now it’s your turn. You’ve given them the headlines about your concerns. They’ve had some space and time to say where they’re coming from. So now they need to hear your side. But where will you start? Do you give them a seven-word summary: ‘you’re not doing your job’? Do you lay...

HR and Change Management

Posted in: HR Updates ROI on 16/05/2016 Nearly 20% of projects to make change happen fail outright. Less than 2/3 of these projects deliver their intended benefits! The business costs of this can be vast So, what is driving these rates of failure? Here are some common misconceptions: Fallacy 1: “We will have a workshop, do some Team B...