Responding to and Managing Bullying and Harassment Complaints

Responding to and Managing Bullying and Harassment Complaints

In light of government recommendations, with regards to COVID-19, this event has been postponed until a later date (TBC).

A current “hot topic” of concern in the workplace are complaints and allegations of bullying, harassment, ‘toxic’ work environments. 

  • What is meant by this word “bullying” so easily bandied about?
  • What is harassment – how many types of harassment are there nowadays?
  • What should organisations do proactively to reduce the potential of bullying and harassment occurring?
  • And then should a complaint be made, what are the particular considerations in managing the investigation and decision-making processes?
  • How can the working relationships be functional and effective going forward post a complaint process?

At the conclusion of this workshop, the participant will have:

  • Examined and identified the various forms of harassment and bullying likely to occur in current workplaces and in working relationships
  • Identified preventative and interventative procedures and processes to be applied in the workplace, as well as considering organisational culture and practices which enable dignity at work and good relations.
  • Explored and examined particular investigative considerations in terms of the investigation methodology, plan an activity, including range of evidence to be collected and assessed to determine whether or not bullying and/or harassment has more or less likely occurred
  • Explored potential resolution and restorative procedures and processes post the management of a bullying and/or harassment complaint.

When and Where?
9:30am - 4:30pm on Tuesday 9th June 2020
Hilton Hotel, Belfast


Early Bird Rate: £295+VAT (deadline Friday 24 April 2020)

Standard Rate: £345+VAT

Save an additional £20 if you pay online when booking.

If this event is taking place in a hotel and you require a bedroom for the night before or day of the event please get in touch. We work with all our hotels to offer a preferential delegate rate for overnight stays where possible. For more information please email



“Practical – theory into practice.”
Sonia Treacy, HR & Workforce Development, SWC

“Michele was so knowledgeable and her passion really came across.”
Christina McCloskey, HR Specialist, Baker McKenzie

“[I liked] the relevant examples Michele brings with her wealth of knowledge.”
Tracey Shirlow, HR Manager, WAVE Trauma Centre

“Michele was a fabulous presenter, she was really engaging and I enjoyed listening to her examples and experience of bullying and harassment in the workplace.”
Nicola Olphert, Learning & Development Business Partner, Northern Regional College

“[I liked] the clarity of information and the excellent case studies. We were treated as if our time actually mattered and should not be wasted. “
Graham Montgomery, Headmaster, Royal School, Armagh


  • Michele Berry
    Michele Berry Director
    Charis Consultancy Services

    Michele Berry has been a self-employed employment relations consultant working across all sectors since 1999 and is Director of Charis Consultancy Services based in Belfast. She works extensively in dispute resolution through the delivery of mediation, arbitration, independent appeals and investigation services. Michele is a highly experienced Mediator and is a Certified Practitioner with the Mediation Ireland Institute (MII) and a member of the Chartered Institute of Arbitrators. She holds a Level 7 Advanced Professional Certificate in Investigative Practice through the Chartered Institute of Public Finance and Accountancy (CIPFA).

Event details


9:30am - 4:30pm


09 June 2020


Hilton Hotel, Belfast


Early Bird Rate: £295+VAT (deadline Friday 24 April 2020)

Standard Rate: £345+VAT

Save an additional £20 if you pay online when booking.