How To... with Dr. Gerry McMahon

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Features

How to... Coach Performance at Work

Posted in: How To with Dr Gerry McMahon on 29/11/2017 What Is Coaching? Coaching is based on the premise that we all have talents and abilities that are unrealised. It is primarily a training and development function, where skills and knowledge are imparted. The coach’s role is normally not advisory, but to assist clients in uncovering and expanding t...
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How to… Ensure Effective Teamwork

Posted in: How To with Dr Gerry McMahon on 23/10/2017 First things first: do teams work? Yes - it is well established via research that team working: Enhances employee attitudes (e.g. engagement, motivation) and behaviour (e.g. absenteeism, turnover). Enables greater financial performance - which may be the most convincing argument for making an inve...
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How to… Conduct a Disciplinary Interview

Posted in: How To with Dr Gerry McMahon on 25/09/2017 Strange though it may seem, adherence to procedure is influential in the majority of third-party dismissal determinations. Indeed, such judgements frequently focus more on the procedural provisions than the case’s merits. Not surprisingly then, in 2015 the Workplace Relations Commission (WRC) issue...
This article is listed under the following topics:
Disciplinary and Grievance Issues
Features

How to… Handle Bullying and Harassment at Work

Posted in: How To with Dr Gerry McMahon on 22/08/2017 The establishment of a Tribunal of Inquiry arising from the Sergeant Maurice McCabe fiasco in An Garda Siochana, together with the Supreme Court’s recent judgement in respect of allegations at a national school in Kildare, have brought the thorny topic of bullying and harassment at work into the li...
This article is listed under the following topics:
Disciplinary and Grievance Issues
Features

How to… Mediate: The Art of Dispute Resolution

Posted in: How To with Dr Gerry McMahon on 24/07/2017 Mediation is a voluntary, positive, forward-thinking way of resolving disputes, using a neutral third party (the mediator) to facilitate a settlement. A recent review by the Kennedy Institute for Workplace Mediation at Maynooth University confirms that mediation has numerous benefits. These include...
This article is listed under the following topics:
Disciplinary and Grievance Issues Policies and Procedures
Features

How to… Conduct The Grievance Interview

Posted in: How To with Dr Gerry McMahon on 26/06/2017 The importance of effective grievance handling was reiterated earlier this year when an Adjudication Officer at the Workplace Relations Commission awarded €52,000 to the father of a Down Syndrome child. It was held that when he sought scheduling arrangements to enable him to care for his daughter, ...
This article is listed under the following topics:
Disciplinary and Grievance Issues
Features

How to… Manage Employee Communications - The Art Of Effective Presentations

Posted in: How To with Dr Gerry McMahon on 22/05/2017 Most of us are experienced at communication through talking. We do it daily. But when faced with a formal situation - whether it be addressing the Labour Court, the Workplace Relations Commission (W.R.C.), top management, a team briefing or prospective clients, an in-house training cou...
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How to... Manage the Bonus Meeting – Performance Pay

Posted in: How To with Dr Gerry McMahon on 24/04/2017 Evidence from a host of recent private sector pay settlements and surveys in Ireland reveals that performance or variable pay is a popular people management practice. It has even been adjudged by the Labour Court to be a ‘condition of employment’ (LCR19684), though in 2012 the High Court held that ...
This article is listed under the following topics:
Policies and Procedures Pay and Conditions of Employment
Features

How to… Conduct Performance Management Meetings

Posted in: How To with Dr Gerry McMahon on 28/03/2017 The wide scale application of formal performance management or appraisal systems serves to underline their central role in the pursuit of a wide range of organisational objectives. However, a failure to conduct these review meetings in line with best practice can cause a host of problems – not leas...
This article is listed under the following topics:
Policies and Procedures
Features

How to... Conduct a Selection Interview

Posted in: How To with Dr Gerry McMahon on 28/02/2017 Given the sizeable financial investment associated with appointments and their impact on organisational morale and success, it is worth getting the selection interview right. Indeed it can be argued that it is the most important of all ‘people-related’ activities at work. Furthermore, these guideli...
This article is listed under the following topics:
Recruitment and Selection